Reference

How s333 Handles Your Personal Data

At s333, we are clear about what data we collect when you open an account, deposit via UPI or Paytm, or browse the lobby — and equally clear…

Data you controlIndia-region privacy scopeUPI & Paytm transaction privacyClear retention timelinesDirect contact for data requests
Browse lobby Read FAQ
s333 How s333 Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access the data we hold on you, request a correction, or ask us to delete your account records, our privacy support team is reachable through the channels below. We aim to respond to all data-related requests within five working days. For payment-related data queries tied to UPI or Paytm transactions, have your registered mobile number ready so we can locate your records quickly.

Team online

Email Privacy Request

Send your data access, correction or deletion request to our dedicated privacy address. Include your registered email and the nature of your request so we can route it correctly and respond within five working days.

Live Chat Support

Open the live chat widget on s333.bid and select the Privacy or Account topic. Our agents can log your request in real time and escalate data-handling queries to the privacy team on your behalf.

Help Centre Ticket

Submit a written ticket through the s333 Help Centre. Attach any supporting details — such as a UPI reference or Paytm transaction ID — so the team can verify your identity and process your request without unnecessary delays.

HOW WE PROTECT YOU

Our Data Handling Commitments

s333 applies layered security and transparent data practices across every part of the account lifecycle.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can adjust cookie preferences from the settings panel at any time; declining analytics cookies does not affect your ability to deposit or withdraw.

Account Security Practices

Your account password is hashed using industry-standard encryption before storage. We never display your full UPI ID or Paytm number in account dashboards — only masked versions appear, reducing exposure if your device is shared or compromised.

Data Retention Timelines

We keep transaction records — including UPI and PhonePe payment logs — for the period required by applicable financial regulations in your jurisdiction. Account data is removed within 30 days of a confirmed deletion request, subject to any legal hold obligations.

Third-Party Data Sharing

We share your data only with payment processors (such as UPI gateway providers and Paytm) and identity verification partners where necessary to operate your account. We do not share data with advertisers or data brokers under any circumstance.

Your Right to Access and Correct

You can request a full copy of the personal data we hold on you at any time. If any detail — such as your registered mobile number or email address — is incorrect, contact us and we will update the record within five working days.

Right to Request Deletion

You may ask us to delete your account and associated personal data. We will process the request and confirm completion by email. Note that certain transaction records may be retained for the minimum period required under local financial law.

Frequently Asked Questions About Privacy

Below are the questions we hear most often about how s333 handles personal data in India. If your question is not covered here, use the live chat or Help Centre ticket route to get a direct answer from our privacy team.

We collect your name, email address, registered mobile number and the payment identifiers linked to your UPI or Paytm account. We also log device and session data for security verification purposes when you log in or initiate a withdrawal.

Your UPI and Paytm transaction data is shared only with the payment gateway required to process the transfer. It is not passed to advertisers, third-party marketers, or any external database outside the payment processing chain.

After a confirmed account deletion, personal profile data is removed within 30 days. Financial transaction records, including UPI and PhonePe logs, may be kept for a longer period if local financial regulations in your jurisdiction require it.

Yes. Send a data access request to our privacy email or raise a Help Centre ticket. Include your registered email address and we will compile and send you a full record of the personal data held on your account within five working days.

Contact us via live chat or Help Centre ticket, specify which field is incorrect — for example, a mismatched mobile number or postal address — and provide the correct detail. We will update the record and confirm the change by email.

We use session cookies for login continuity and optional analytics cookies to monitor page performance. You can decline analytics cookies from the cookie settings panel without affecting your ability to deposit via UPI or access the lobby.

Reach our privacy team directly by email or through a Help Centre ticket marked as a privacy concern. We aim to acknowledge all complaints within two working days and provide a resolution or escalation update within ten working days.

Related Pages

s333 Casino FAQ s333 App Royal Gems